If you're still paying a separate bill for each of your telecommunications services—TV, phone, and Internet—you're part of a dwindling population. Many consumers are "bundling"—getting all their services from a single provider. Bundles are popular because, for many subscribers, they offer significant savings and increased convenience. But they're not right for everyone.
For users who don't watch premium channels, make a lot of long-distance calls, or require high-speed Internet access, a bundle could result in paying for more than you need. There's also the issue of having all your services delivered through a single high-speed line to your home—an outage means you could lose your TV, phone, and Internet service all at once. And, once you bundle services, it can be more of a challenge to unbundle and change carriers.
If you do decide to bundle, shop around, but be aware that comparing service packages can be a challenge since any two bundles are likely to offer different channels, Internet download speeds, and calling plans.
Always evaluate a bundle based on regular rates, not short-term promotional rates that will end after three to 12 months.
And get every offer in writing, but don't be shocked if, between installation and activation fees and prepayment of the first month's service, your initial bill is as much as $100 more than you expect.
Despite all your efforts to find the best deal and the best service, brace yourself for a bumpy transition. Many consumers making the switch to a bundle find that the installation doesn't go as planned, customer service is lacking, or the initial bill does not reflect the promised promotional prices.
If you're not ready to join the masses switching to bundled service, appreciate the benefits of buying services a la carte: You can pick the best provider for each one and, except during a power outage, you're unlikely to find yourself cut off from the outside world.
If telecommunications and other monthly expenses are putting a strain on your budget, TCU can help. Visit us today, a representative can evaluate your needs and get you back on track.
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